May 1, 2014, Lowell, Mass. — The American Textile History Museum has received a TripAdvisor® Certificate of Excellence award. The accolade, which honors hospitality excellence, is given only to establishments that consistently achieve outstanding traveller reviews on TripAdvisor, and is extended to qualifying businesses worldwide. Establishments awarded the Certificate of Excellence are located all over the world and represent the upper echelon of businesses listed on the website.
“Earning the TripAdvisor Certificate of Excellence is a true source of pride for the entire team at the American Textile History Museum,” said ATHM President & CEO Jonathan Stevens. “There is no greater seal of approval than being recognized by our visitors, and we’d like to sincerely thank all of our past guests who took the time to complete a review on TripAdvisor. The TripAdvisor Certificate of Excellence is a remarkable vote of confidence in our Museum and our continued commitment to an outstanding visitor experience.”
When selecting Certificate of Excellence winners, TripAdvisor uses a proprietary algorithm to determine the honorees that takes into account reviews ratings. Businesses must maintain an overall TripAdvisor bubble rating of at least four out of five, volume and recency of reviews. Additional criteria include a business’ tenure and popularity ranking on the site.
“TripAdvisor is pleased to honor exceptional hospitality businesses for consistent excellence,” said Marc Charron, President of TripAdvisor for Business. “The Certificate of Excellence award gives top performing establishments around the world the recognition they deserve, based on feedback from those who matter most – their customers. From Australia to Zimbabwe, we want to applaud exceptional hospitality businesses for offering TripAdvisor travellers a great customer experience.”
About the American Textile History Museum
An affiliate of the Smithsonian Institution, the American Textile History Museum tells America’s story through the art, history, and science of textiles. In addition to its core exhibition and rotating special exhibitions, ATHM holds the world’s largest and most important publicly held collections of tools, spinning wheels, hand looms, and early production machines; more than five million pieces of textile prints, fabric samples, rolled textiles coverlets, and costumes; and the renowned Osborne Library. www.athm.org
TripAdvisor® is the world’s largest travel site*, enabling travelers to plan and have the perfect trip. TripAdvisor offers trusted advice from real travelers and a wide variety of travel choices and planning features with seamless links to booking tools. TripAdvisor branded sites make up the largest travel community in the world, reaching nearly 260 million unique monthly visitors**, and more than 150 million reviews and opinions covering more than 4 million accommodations, restaurants and attractions. The sites operate in 39 countries worldwide, including China under daodao.com. TripAdvisor also includes TripAdvisor for Business, a dedicated division that provides the tourism industry access to millions of monthly TripAdvisor visitors.
*Source: comScore Media Metrix for TripAdvisor Sites, worldwide, Q1 2014
**Source: Google Analytics, average monthly unique users, Q1 2014; does not include traffic to daodao.com